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By Chris Jackson
When your air conditioning service breaks down mid-summer, you'll
likely be put on a waiting list by different repair companies backed up
with service calls. You are better off choosing an AC contractor before
the hot season and getting your system reviewed to make sure it's
working properly. How do you choose an AC contractor in your area? Here
are 5 tips on finding a solid company for AC repair and servicing.
Ask neighbors and friends for referrals. Chances are someone you know went through the same search recently and knows a reliable AC contractor. Ask family members, neighbors and friends if they know a good team. If someone has recently had an AC repair team come to their home for servicing, you'll feel better about the company you're hiring. And feeling comfortable is what ac repair is all about.
Check on the company's licensing. In almost every state, companies need to be licensed in order to perform service in AC systems. Find out if the company you are considering has the proper licensing and insurance before letting them go to work on your cooling system. Even though a license doesn't guarantee competence in the field, it does signify that a company follows the rules. Look into actual user reviews of the company by typing in terms like "best ac repair." This will pull reviews from around the web.
Do your own background check. There are ways to learn more about companies you find on the Internet and in the local newspaper. For instance, you can run a Google search and check out reviews they've received. Make sure they are recent reviews, as a company with a long layoff may not have repeat business (always a bad sign). Also, check to see if the company has a Facebook page, another place where reviews and recommendations can be found.
Contact the company to test their customer service skills. Companies with quality customer service reflect that policy from their operators down to the technicians who handle the repair work. Call and ask about company policies. Chances are you'll be able to tell whether the company will work for you just by talking over the job on the phone.
Inquire about the training program for new technicians. AC repair can be complex work, so find out what type of training program the company uses for new technicians. If the answer is vague or they don't seem to have a training program, it's a sign the company doesn't deserve your business.
Do your due diligence when hiring an AC contractor. You might depend on this company to restore the comfort level of your home in the heat of the summer.
Ask neighbors and friends for referrals. Chances are someone you know went through the same search recently and knows a reliable AC contractor. Ask family members, neighbors and friends if they know a good team. If someone has recently had an AC repair team come to their home for servicing, you'll feel better about the company you're hiring. And feeling comfortable is what ac repair is all about.
Check on the company's licensing. In almost every state, companies need to be licensed in order to perform service in AC systems. Find out if the company you are considering has the proper licensing and insurance before letting them go to work on your cooling system. Even though a license doesn't guarantee competence in the field, it does signify that a company follows the rules. Look into actual user reviews of the company by typing in terms like "best ac repair." This will pull reviews from around the web.
Do your own background check. There are ways to learn more about companies you find on the Internet and in the local newspaper. For instance, you can run a Google search and check out reviews they've received. Make sure they are recent reviews, as a company with a long layoff may not have repeat business (always a bad sign). Also, check to see if the company has a Facebook page, another place where reviews and recommendations can be found.
Contact the company to test their customer service skills. Companies with quality customer service reflect that policy from their operators down to the technicians who handle the repair work. Call and ask about company policies. Chances are you'll be able to tell whether the company will work for you just by talking over the job on the phone.
Inquire about the training program for new technicians. AC repair can be complex work, so find out what type of training program the company uses for new technicians. If the answer is vague or they don't seem to have a training program, it's a sign the company doesn't deserve your business.
Do your due diligence when hiring an AC contractor. You might depend on this company to restore the comfort level of your home in the heat of the summer.